Who can help?
If you'd like something confidential, anonymous, and over the phone, you could call Nightline – a listening, support, and information service, run by students for students. There's also The Site – full of help and advice for students, as well as a free question and answer service.
Problems with the course provider
Academic – if you're struggling or not enjoying the course, speak to a tutor.
- They might have good advice or a helpful solution.
- Maybe you could swap courses without losing time or credit.
Accommodation – if you're having trouble, you might be able to sort out an alternative.
- If it's a problem in halls, the accommodation office might be able to help.
- Try your student support service if it's a private landlord.
Legal – if it's a problem with the course provider, you can get free legal advice through your students' union.
- Some have a legal information centre you can go to.
- They might have a weekly drop-in centre with a qualified professional you can talk to.
Health – many course providers have their own medical centres you can go to, or at least advice about local doctors.
- If not, a student adviser should be able to give you information about local doctors.
- If there's anything that affects your studies, let your tutor or adviser know as soon as you can.
Missing home? Don't worry – most students go through this!
- It's a massive change, but try to get involved with campus life and keep busy.
- Maybe speak to a counsellor – they might have advice to help you get used to your new surroundings.
Student Minds has produced a 'Know Before You Go' guide to help you navigate university life. It contains information on many topics including paying bills, study skills, housemate issues, identity questions, and embedded throughout is how to maintain good mental health and seek help as needed.
Thinking about leaving?
- Speak to family, friends, tutors, advisers, or support staff to figure out what you want to do.
- If you do drop out, don't feel like you've failed – remember you've taken the time to think it over, and it's what feels right for you. See what other options are available – with such a wide variety on offer, chances are you'll find something else to get inspired and enthusiastic about.
- If later you decide to reapply, it'll be a new application – you can't reuse your previous one.
Student Space is a new online hub from Student Minds. Here you can find support for mental health and wellbeing during the COVID-19 pandemic. There is a range of information, access to dedicated support services (phone or text), details of the support available at your university, and tools to help you manage the challenges of student life.