The Annual Conference for Teachers and Advisers 2021

I am responsible for defining the strategy for a portfolio of adviser products, identifying, and defining the needs of the customers/end user. I set the product vision, roadmaps and outcomes and set the direction and priorities for our multi-disciplinary teams. I lead the business to establish a robust product management and evidence-based approach to ensure the creation and improvement of desirable, feasible, viable, and sustainable products that meet customer needs over the product lifecycle. I’ve worked at UCAS for over 20 years, mostly latterly the Adviser Experience Manager for 7 years, so provide a wealth of experience.