IT Managers
What they do most days?
Reports on IT activities to senior management.
Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
Supervises the technical team and coordinates training.
Takes responsibility for managing the development of an aspect of IT provision such as user support, network operations, service delivery or quality control.
Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity.
Hard Skills
Hard skills are specific, learnable, measurable, often industry or occupation-specific abilities related to a position.
Skills are ranked based on the number of job adverts that list them as required skills.
Soft Skills
Soft skills can be self-taught and usually do not necessitate a certain completed level of education.
Skills are ranked based on the number of job adverts that list them as required skills.