Our standards and services to customers
We're committed to providing great customer service – our standards are explained here.
Information and advice pages
Our standards and services to customers
We're committed to providing great customer service – our standards are explained here.
CF Decline My Place Good Practice and FAQs
Discover good practice and FAQs for CF Decline My Place, the new process which allows students to request a release from their place via UCAS in order to enter Clearing.
Outreach Evaluator
Make the most of Outreach Evaluator to track groups of individuals into the higher education system using our data. Get evidence of return on investment for brand awareness, engagement, widening participation and outreach activities.
Business Partner Code of Conduct
UCAS is committed to operating ethically, demonstrating integrity and acting responsibly to its customers and wider stakeholders.
Key documents
Find key information from UCAS, including our corporate strategy, Annual Report, and End of Cycle Reports.
How to manage a successful apprenticeships programme
We invited organisations who could offer guidance on the day-to-day running of apprenticeships programmes, as well as how to support apprentices through to completion. We had speakers from the Association of Apprentices, Workplus, and Lloyd’s Banking Group – if you missed it, here’s what happened.
What does the Journey to a Million mean for student progression and the choices they have in Northern Ireland?
Heather Cousins, Deputy Secretary, Skills and Education Group in the Department for the Economy examines what increased competition means for student progression in Northern Ireland.