Lead Scanning at UCAS Exhibitions

QR codes have been introduced as a scanning format for our 2024 Discovery events. The existing app should continue to scan QR codes smoothly. If you have purchased data scanner and have any trouble scanning, go to 'settings' in your Smartlead UCAS app and ensure the 'restrict to standard barcode type' box is unchecked. 

We recommend updating your Smartlead UCAS app to experience the latest improvements.

No need to worry. If you can't update the app, it will still scan QR codes and barcodes as long as you leave the 'restrict to standard barcode type' option unchecked. You can check this by going to menu > settings within the app.

The latest Smartlead UCAS app update includes: 

• Changes to the android version of the app to ensure compatibility with the latest android mobile devices.
• Revision of the app's wording to reflect the transition to QR codes.
• A 'Need Help' section that contains the scanning support number 01242 545725 and scanning FAQs which can also be found here.
• Removal of the option to restrict the type of barcode during scanning. This adjustment will not affect the functionality of the app.  

Details of the Wi-Fi service at the venue can be found in the exhibitor manual.

Your PIN can be found in your bookers ENet account in the last event that your scanner was used or you can call 01242 544725.

Another app is using your camera. Close all apps on your device and restart the Smartlead UCAS App.

You can scan offline, provided you have already activated your licence code and scanned the unique event QR code or barcode. Check the home screen displays the correct organisation, event name and date. If scanning offline, you must sync your data after the event to upload your scans to your Enet account.

Go to ‘Settings’, ‘Sync data’ and hold down the ‘Process Data Sync’ button. This will ensure that all data is pushed to your Enet account. Check your Enet account to ensure all data has synced.

1. Check your settings - ensure the ‘restrict to standard QR code or barcode type’ is not ticked.
2. Try scanning again.
3. Check the home screen displays the correct organisation name, event and date for the event you’re attending.
4. The QR code or barcode may be blurred or damaged or there may be a screen protector.
5. The camera specification may not be sufficient (minimum of five megapixels needed).

Take a photograph of the QR code or barcode including the person’s name and the QR code or barcode number and email it to [email protected], we will add these QR codes or barcodes to your Enet account where possible. 

If you are scanning offline, you will not see details. Also, details of on-site registrants using a paper registration form will not appear when scanned, the data will be available in your ENet account within two working days, if enough data is provided on the form.

Scans are the number of times you have scanned. Contacts are the number of individual contacts you have added to your ENet account.

The pre-defined opt-in ‘Tags’ are for you to collect additional preferences should you wish, but are not mandatory, UCAS already collect these for you. Any options you collect will override what UCAS has collected. You may also programme up to seven of your own options in Enet prior to the event.  View Understanding how you can use your scanning data from UCAS exhibitions for more information about how you can use your data.